Terms of service

Terms of Service

Last Updated: [Date]

Welcome to Silvesters Store. By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

We make every effort to display our products and product colors as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product colors.

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated and are subject to change without notice.

We reserve the right to modify or discontinue products at any time without notice.

3. Orders

We reserve the right to refuse, cancel, or limit any order at our discretion.

If we cancel an order after payment has been received, a full refund will be issued to the original payment method.

Customers are responsible for ensuring that all billing, shipping, and contact information provided is accurate and complete.

4. Shipping

Delivery times are estimates only and may vary due to circumstances beyond our control.

Silvesters Store is not responsible for delays caused by shipping carriers, customs processing, weather events, or other unforeseen circumstances.

Risk of loss and ownership of products passes to the customer upon delivery.

5. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return Policy.

By placing an order, you acknowledge that you have read and agree to our Return Policy.

6. Online Returns

If you wish to return an eligible item purchased online, you must contact us first.

A return shipping label will be provided via email for approved returns. Once the item has been received and inspected, we will process an exchange or refund in accordance with our Return Policy.

7. Accuracy of Information

We strive to ensure all information on our website is accurate; however, we do not warrant that product descriptions, pricing, availability, or other content is error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

8. Intellectual Property

All content on this website, including logos, graphics, photographs, product descriptions, text, and designs, is the property of Silvesters Store and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Silvesters Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Consumer Rights

Nothing in these Terms of Service excludes, restricts, or modifies any rights or remedies available to consumers under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand law.

12. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will be effective immediately upon posting to this website.

13. Contact Information

Questions regarding these Terms of Service should be directed to:

Silvesters Store
Email: sales@silvestersbags.co.nz
Phone: 06-345-7722